Terms & Conditions

1. Acceptance of Terms

By accessing or using Trainzy, you confirm that you have read, understood and agreed to these Terms. If you use Trainzy on behalf of an institute, you confirm that you are authorized to accept these Terms for that institute. If you do not agree, please do not use Trainzy.

2. The Service and Your Licence

• Trainzy is online software for admission management, finance and billing, employee salary and commission, SMS and communication, and reports.
• iSoft grants your institute a limited, non-exclusive, non-transferable right to use Trainzy for its own internal operations while your account is active.
• You may not copy, modify, resell, rent or distribute Trainzy, or try to reverse-engineer it, without written permission from iSoft.

3. Free Trial

• New institutes can try Trainzy free for 15 days. No card or advance payment is needed.
• Nothing is charged automatically when the trial ends. To keep using Trainzy, you choose a paid plan yourself.

4. Fees and Payments

• Paid use of Trainzy has a one-time setup fee and a monthly subscription fee, as shown on our website. SMS is sold separately.
• All prices are in Bangladeshi Taka (BDT). You pay each bill yourself through the payment gateway inside Trainzy; there are no automatic charges.
• If a monthly bill is overdue, access may be limited to the payment page until it is paid. Your data is kept during this time.
• We may change prices with advance notice. A change does not affect a period you have already paid for.
• Refunds and cancellations follow our Refund Policy.

5. Your Responsibilities

• Keep your login details confidential. You are responsible for all activity under your account, including the users you create for your staff.
• Make sure the information you enter is accurate and kept up to date.
• Use Trainzy only for lawful purposes. Do not send spam, unsolicited or misleading SMS.
• Have the consent of your students and guardians to record their details and send them SMS.

6. Data and Privacy

Your institute owns the data it enters into Trainzy. We handle it as described in our Privacy Policy. By using Trainzy, you agree to those practices.

7. Intellectual Property

The Trainzy software, design, logo, text and graphics are owned by iSoft. You may not reuse, copy or redistribute any part of them without prior written consent.

8. Service Availability and Limitation of Liability

• We work to keep Trainzy available and your data safe, but there may be short interruptions for maintenance, updates or reasons beyond our control.
• Trainzy is provided "as is", without warranties of any kind, express or implied.
• iSoft is not liable for any loss of data, profit or business, or for business interruption, caused by the use of, or inability to use, Trainzy.

9. Suspension and Termination

• iSoft may suspend or close an account if we detect misuse, illegal activity or a breach of these Terms.
• You can cancel your subscription at any time, as described in our Refund Policy.
• All outstanding dues must be cleared before an account is closed or its data is exported.

10. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a new "Last updated" date. Continued use of Trainzy means you accept the updated Terms.

11. Governing Law

These Terms are governed by the laws of the People's Republic of Bangladesh. Any dispute will be settled under the jurisdiction of the courts of Feni, Bangladesh.